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Thomas

I had the pleasure of working with two outstanding individuals at Novus for my move-in process, Samantha and Quyen. I was in search of a place last minute going into the holiday weekend and Samantha was going above and beyond for me from our first interaction. She was honest about the timeframes and even communicated delays due to system issues. When it was time to move in and grab the keys, Quyen was there to continue the great service. She was diligent, informative, and incredibly friendly throughout the entire process (which took a lot longer than we both expected due to some system issues). Quyen's attention to detail, patience and perseverance towards handing the keys over made finding the perfect apartment a breeze. I couldn't be happier with their service so far and highly recommend to anyone in search of a new place to call home!

Thomas
Alisha

The leasing team at NWS is exemplary, especially Quinn! She is smart and amazing and does a wonderful job of listening and understanding the needs of potential residents when helping them to find the perfect unit. When we first started looking, I sat down with Quinn. She makes you feel like your needs are the most important people to her in that moment. But that isn’t the only thing that sets Quinn head and shoulders above the rest. She’s not only about getting you to sign the lease, once you move in, you always feel like her door is open and she always makes you feel like you’re home. I see her with other residents and I realize that it’s not just the way she makes my daughter and me feel, it’s the way Quinn makes everyone feel. There’s something so special about Quinn that she makes everyone feel special when they’re working with her. I hope the management at NWS know what a gem they have in her.

Alisha
Dennis

Great community and social get togethers hosted by leasing office gives feel of family. Amenities are awesome and well maintained, haven’t had to deal much with maintenance cause all has worked well in 3yrs here.

Dennis
Nekesha

Quin and all the Staff at Novus are great! Great place to live! The amenities are one of the best in the city. Location is another great feature because it’s literally right around the corner from the airport and both malls!

Nekesha
Beatriz

Excellent rental community with many amenities and very conveniently located to shopping, entertainment, airport, and other services . Highly recommend Novus Westshore.

Beatriz
Rochelle

My unit is great and I enjoy the speedy turnaround time when/if I have an issue. However, the building is not what it once was. The stairwells are rarely if ever cleaned, the hallway carpets need to be replaced, the paint on the walls in the hallways don’t match in some areas and the paint job was poorly done in others.

Rochelle
Sydney

Iv had a great experience Tracy has been amazing! She had made the process so easy and answers any and all questions we had during move in. Excited to be apart of the community

Sydney
Kayla

Great place to live. Clean and quiet with lots of amazing amenities. Office and maintenance staff are friendly and always willing to help. 10/10

Kayla
Jonathan

Our time at Novus as been great. The upgrades that have been made have been a good touch to the community. Staff has always been helpful and supportive. Location has been key on why we live here and call Novus home.

Jonathan
Pastor

Love the area, love the weekly activities, the staffs are super nice and everyone is helpful. The location is super convenient and amenities are very nice.

Pastor
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