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Alisha

I love living at Novus! The property is lovely and very well maintained. It’s a friendly and welcoming community, and has lots of wonderful amenities. Most importantly, Novus has an amazing staff. I am certain that’s what makes the difference. Tracy and her team are outstanding! Her leasing team walks you through the leasing process every step of the way. They are knowledgeable and professional, and they follow up and follow through. It doesn’t stop at the lease signing. Tracy and her team host events throughout the month the help build a sense of community. If there are problems that arise in your unit, you can feel confident that Rudy and the maintenance team will take care of it. Life can be very busy and sometimes hectic. It’s nice to live in a community like Novus Westshore where you know there’s an exceptional team of professionals taking care of home.♥️

Alisha
Verified Resident

There are definitely some pros and cons living here. Pros - safe apartment complex, cleaning crew keeps hallways need and tidy, gym equipment works most of the time, plenty of parking. Cons - Parking garage and stairwells need pressure washing/deep cleaning. I'm constantly trying to kill little gnats with my zevo plug-in light, cleaning my sinks, taking out trash, etc. Pool lights are on after hours which shine into my apartment and people will occasionally visit the pool after hours despite it being against the rules. Sauna door is open - humidity pours into the hallway as well as any noise from those using it whether it's from music on a speaker or conversations. Maintenance could be a bit speeder with requests - for instance it took two days for them to fix a hanging ceiling fixture in my kitchen, but they are friendly and approachable. I would also like to see an additional trash pickup day as it could help with the gnat issue community wide.

Verified Resident
Rebecca

Beautiful place, sweet people, cold pool, hot sauna, perfect neighborhood! All the amenities of an upscale rental. What more could I ask for?

Rebecca
Jocelyn

Tracey and Kamilah in the office are super helpful and accommodating. I have now lived her over 2 years and it is an amazing apartment with great amenities.

Jocelyn
Beatriz

The Novus Weatshore apartment community is a Safe place to live and a very convenient location with excellent amenities. This is a great option for anyone.

Beatriz
Jonathan

Been here a couple years and it is a great place to live. Great location and great staff. The pool area is always kept clean and is great feature when having people over. Would recommend Novus for sure

Jonathan
Indira

He tenido una bonita experiencia, el personal es muy atento y educado siempre resuelven los problemas. He manifestado algunas mejoras para la comunidad y han sido escuchadas. El edificio es tranquilo y siempre tiene un agradable clima. Mis vecinos de piso son muy agradables y educados

Indira
Review for Lena M.

One thing I’d like to comment on seems to be a fresh initiative for NOVUS. Movement into new ideas. I have appreciated the community enhancements such as furniture repositioning, lights around the palm trees and removing the garage trash bins to eliminate litter. All great ideas pointing to the appearance that NOVUS is not operating from a fixed mindset - “That’s the way we’ve always done it”. Flowing with the changing circumstances and making changes to help us create a genuine home here, are great indicators of adaptability and team mindset.

Lena M.
Idan

The staff is awesome. I can appreciate a community that really maintains property safety. Really like that it's quiet and peaceful and not a party location.

Idan
Amanda

I absolutely love living at Novus! The community is always so clean, Kamilah is absolutely the best! I am so happy to come home each day and the location is top notch!

Amanda
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Each resident review is provided by a current or former resident of the apartment community. Neither Modern Message nor the residential apartment community control the content of the reviews provided. All participating residents receive an equal number of rewards points within the Community Rewards platform in exchange for posting a review.