Your Resident Portal and Support.

Experience seamless living with our convenient Resident Portal, designed to make paying rent and submitting service requests a breeze.

Experience Modern Living in Stylish Apartments
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INTRODUCTION

With our convenient Resident Portal, we’ve made it super easy for you to pay your rent and submit service requests online.

Your Community, All in One App

Stay in the Loop with Upcoming Resident Events
Convenient Service Bookings at Your Fingertips
Reserve Amenity Spaces with Ease
Explore Exclusive Neighborhood Perks
Pay Rent and Submit Maintenance Requests Seamlessly
Engage with Your Community Groups

NOVUS WESTSHORE

Did you know residents at Novus Westshore can build their credit using RentTrack?​

A STEP-BY-STEP GUIDE

How to Contact Us

Choose the method that best suits you, and we’ll take care of the rest!

01.
resident portal
Log into your Resident Portal for fast and efficient communication. From there, you can submit service requests or inquiries directly, and a team member will respond shortly.
02.
Phone Support
Call our toll-free number (813-686-5389). One of our dedicated support team members is ready to assist you with any concerns or feedback you may have.
03.
Email Support​
Send an email to NWRCares@nwrliving.com with details of your concern or compliment. Our team will ensure a response within 48 hours.
04.
#NWRCares Initiative​
Be a part of our feedback loop by participating in the #NWRCares program. Let us know how we’re doing by calling or emailing, and we’ll follow up to improve your living experience.

DISCOVER A GOOD TIME STATE OF MIND.

Schedule a tour today and discover your dream destination is right at home at Novus Westshore.

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